Privacy Policy of Keystone Bakes

Keystone Bakes is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, keystonebakes.co.uk, or interact with our services, including purchasing our artisan bread, celebratory cakes, custom pastries, architectural-themed baked goods, or enrolling in our baking classes.

Information We Collect

We collect personal data that you voluntarily provide to us when you:

• Place an order for our baked goods (e.g., name, shipping address, billing address, phone number, email address).
• Register for a baking class (e.g., name, contact information).
• Sign up for our newsletter or marketing communications (e.g., email address).
• Contact us via email, phone, or our online forms (e.g., name, email address, query details).
• Participate in surveys or promotions.

We also collect certain information automatically when you visit our site:

• Log Data: This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visits.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect for various purposes, including:

• To process and fulfill your orders for baked goods and manage baking class registrations.
• To communicate with you regarding your orders, classes, or inquiries.
• To send you marketing and promotional communications about our products, services, and upcoming classes, if you have opted in.
• To improve our website, products, and services based on your feedback and usage patterns.
• To maintain the security and integrity of our site.
• To comply with legal obligations.

Disclosure of Your Information

We may share your personal data with third parties in the following situations:

• Service Providers: We may engage third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related operations, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If Keystone Bakes is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• With Your Consent: We may disclose your personal data for any other purpose with your explicit consent.

Data Security

We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Your rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Keystone Bakes relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us.

Links to Other Websites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail: unnamed road, Crossmaglen, BT35 9DS, UK